Alexus has moved frequently from city to city and state to state in her 16 years. “My friends are in all those places,” she said in a text. “I use Facebook to keep in touch with old friends and family.”
Trend-watchers, analysts, and the media, have said that teenagers have shunned Facebook, in favor of finstas, Snapchat streaks, and YouTube fandoms.
And this is largely true. According to the Pew Research Center, the share of teens who use Facebook fell by 20 percentage points over three years. Now, only about half of US teens use Facebook, compared to nearly two-thirds of adults. Some surveys say it’s even less. But Alexus isn’t alone on Facebook.
Looking more closely at demographics, a clear division emerges: While only one-third of kids from families with higher incomes said they are on Facebook, Pew reported recently, a much larger share of teens from lower-income backgrounds, like Alexus, said that they still use the platform.
When Pew last surveyed teenagers—three years ago—lower-income kids reported that they used Instagram and Snapchat much less than they currently do. It’s easy to speculate why: Instagram was still known as the platform where seemingly rich kids show off their private jets and exotic vacations, and Snapchat used up a lot of data. Both were apps created for smartphones, which were less ubiquitous among low-income kids. But today, as Instagram has grown in popularity and access to smartphones and mobile data has increased, a similar share of teens across all income levels use Instagram, Snapchat and YouTube. The only significant difference comes in how they use Facebook. Why?
There’s no simple answer to this question, but there are several compelling theories. Most of them have to do with resilience, where lower-income kids use technology to help them in various ways, filling gaps when other resources are unavailable. They use Facebook to keep in touch with their networks, to find support, and to get ahead.
Quartz spoke with communications experts who offered some answers, stemming from their work with low-income teenagers from various backgrounds, including immigrant children or those in foster care. The stories of several lower-income teens that Quartz spoke to aligned with the experts’ experiences (the teens were contacted through an organization in Rochester, New York, that helps get young people involved in their community and in social causes). According to the National Center for Children in Poverty, as many as 9.4 million US children aged 12-17 live in low-income households. That’s about 39% of all US adolescents.
Creating a network of support
Low-income and higher-income teenagers use social media in many similar ways. Both groups use it to keep up with friends and pop culture, or to exercise certain crucial functions of teenagehood like curating your identity (crafting the right caption) and boosting your self-esteem (taking that perfectly-lit selfie.)
The Pew study showed that kids across all income brackets have pretty much the same access to smartphones. It’s likely, however, that the level of access may be different: lower-income kids tend to share devices more often, or have older hand-me-down phones, Jacqueline Vickery, an associate professor in the media arts department at the University of North Texas, told Quartz. They might also have more limited data plans, leaving them to rely more on wifi.
On Instagram and Snapchat, everyone is obsessive in the same way.
“I mainly use [Instagram] to just post pictures of myself. Trying to get a lot of likes and whatnot 😭,” Alianna, 15, of Rochester, New York, said in a text. Her mother works part-time in retail while the mother’s partner works for a package delivery service.
“On Instagram, we mainly post photos of ourselves with friends, with significant others, or with family,” said Laura, 18, who lives in Manhattan and whose parents run their own international trade business. “Most people care about Instagram so that when people meet them and follow them, they give off a good first impression.”
History repeats itself
We’ve seen a class division in social media play out before. Facebook was founded at an elite institution, Harvard, and was initially limited only to Boston and Ivy League universities. In its early years, the teenagers that generally flocked to Facebook were privileged and wealthy. They were escaping MySpace, the music-focused platform that was popular in the mid-2000s. Sociologist danah boyd (she prefers her name in all lowercase letters) has even called the early shift from one platform to the other “white flight,” comparing it to whites leaving city neighborhoods for the suburbs, a phenomenon that started roughly in the middle of the 20th century.
“Because of its origins, some saw Facebook as an elite social network site. The ‘highbrow’ aura of Facebook appealed to some potential participants, while repelling others,” boyd wrote in 2011, in a study for which she interviewed and observed students in 17 different states and analyzed 10,000 social media profiles. Class and race were clearly linked to the students’ perceptions of both platforms.
While Facebook may have felt exclusionary in its early days, MySpace remained a platform where young people of color felt like they belonged, Lynn Schofield Clark, a professor in the media, film, and journalism department at the University of Denver, told Quartz. In the end, the most important indicator of where teenagers go is simply where their friends are. Today, Facebook is not a particularly “elite” social network, and it’s hard to imagine a time when it was seen as one.
Instead, it’s become more of a public utility, and those who need it, take advantage.
The social network
Clark told Quartz that among the low-income teens she works with, she has observed a drop-off in the number of kids who say they are still on Facebook. The platform has lost its cultural cachet for many young people. But, she says, even if they don’t want to use it, many still see it as a necessity.
There’s less of a generational gap among lower-income communities, Clark argued. “Sometimes there’s support that can be found from your aunts, uncles, and parents,” she said. Low-income teens might want to distance themselves from their parents just as much as their peers, but “there’s also a way in which parents are seen as part of a larger social circle that can be protective of them,” she added.
“If young people are experiencing racism, for instance, or if they are experiencing some kind of discrimination related to poverty, that is something that is shared among family members and community members.”
People with lower incomes also tend to move more. Alexus, mentioned in the beginning of the story, has often relocated, and uses Facebook as a line to the friends and family she left behind.
“We’ve [also] seen this in foster care,” Vickery said. “Facebook is still kind of a more universal platform that connects [teens] to adults, to people that aren’t in their day-to-day lives.” Vickery worked with kids who bounce back-and-forth between grandparents, parents, and friends for housing. When a teen’s life is transient, Facebook becomes a connector with older siblings, cousins, aunts, uncles; the glue between separated kin.
Facebook also ties together even farther-flung families. Kids with immigrant backgrounds are likely to grow up in low-income households. Clark works in a Denver area where a lot of young people are from Ethiopia, Somalia, and Eritrea. Among other apps, they use Facebook—a global platform, still growing in popularity in many developing countries—to be in touch with family that is thousands of miles away. (Facebook was one of the apps most heavily used by refugees during the height of the recent migration crisis in Europe.)
A useful tool
The teens Quartz spoke to use Facebook less for absent-minded scrolling than for specific purposes.
Alianna says she often sees information about politics in her Facebook feed. When asked to specify, she mentions local incidents like shootings, but also “anything around racism, or discrimination, or just police brutality.”
Facebook’s event-creating feature is one of its more powerful tools for organizing around social causes—and, where they see injustice, teens protest. “Snapchat or Instagram aren’t really set up to facilitate group activism in the same way,” Vickery said. Facebook has a better infrastructure, there’s less social pressure than reaching out to someone directly.
While Alianna says she goes on Snapchat and Instagram when she’s bored or not doing anything, she uses Facebook more intentionally. “I don’t use Facebook very often, I mainly use it for networking,” she said. On the platform, she’s connected to various people at a local university where she is a member of a group that performs in sign language, she told Quartz.
Erik, 18, uses Facebook as an entrepreneur. He checks in four to six times a day to promote his budding photography business, “and to see what the latest trends and fashions are” (he uses Instagram in a similar fashion). His father is a mechanic and fitness trainer and mother works for a cable company.
The less-affluent teens Vickery has worked with in the past used Facebook to communicate with other adults in their lives—their coach, the drama club organizer, or youth group leaders in church. “If you think of it in a social capital perspective, high-income kids have access to a lot of resources and social capital that low income kids often have to work differently to gain access to,” she said. Online networks can be one way of expanding this access, where, for example, there’s less opportunity for face-to-face interaction, or less individualized attention (like in classrooms).
Because marginalized teens are generally more skeptical of institutions, they try to find support through their own networks, Clark said.
She said she frequently sees young people ask or offer homework help on Facebook. One of the urban high schools she worked in launched an effort to enroll more students in honors classes: The organizers used Facebook to get in touch with them, she said.
Using Facebook as a homework aide can be useful where parents are very busy, working multiple jobs, or if they have language challenges, she added.
On the other hand, low-income kids generally participate in extracurricular activities at lower levels than their higher-income peers, and they spend, on average, more time engaged with screens. Less structured time could mean more time to spend online.
Less affluent teens often rely on public transit, Clark noted. “In wealthy families you see parents trying to orchestrate conversation when you’re in the carpool,” she said. “With lower-income young people, they are on their own a lot more because their parents work different shifts,” she added. “There’s a lot more waiting around, so that’s where social media fills that gap.” Facebook becomes another app to spend your free time on. It does also offer several different things to do, such as checking out groups or clicking on the links that friends share.
A 2015 Pew Research Center survey also found that higher-income teens hang out with their close friends in person at a higher rate than kids from low-income households.
A safety strategy
The researchers Quartz spoke with both noted one key thing in how they’ve seen low income teenagers use social media: concern for security.
Clark said the college students she works with, who tend to be more affluent, were surprised by the Cambridge Analytica revelations, and some even left the platform as a result. But the response from kids she works with in urban high schools was more of a shrug: “Of course they are surveilling us, we are surveilled all the time, we’re constantly under watch so why would we expect anything different from Facebook?” she said, paraphrasing her students.
Laura, the Manhattanite teen, says that she’s “not really” concerned about privacy and security. She keeps her pages private, but many of her friends don’t. “The main concern for most of my friends before getting into college was posting with drugs and alcohol in case colleges saw the post somehow, but now people don’t care as much.”
Meanwhile, Alianna and Erik both say they are “always” concerned. Alianna says she always keeps check of small things. She never turns on her location, and vets the people who follow her. “If something is off I will decline their follow or add. The world today is crazy. So I have to be extra careful,” she said. “All these platforms are very public and with the technology today anything is really possible.”
As a young black male,” Erik said, “it’s easier to become a target.”
This anxiety may be a reason in itself for why low-income teens still use Facebook. One strategy they use to protect themselves online is to diversify their social media accounts, Vickery said. They might use the disappearing messages of Snapchat to communicate with friends: Twitter for information about pop culture, or news; and Facebook to talk to family or other adults. Vickery said kids will intentionally keep their profiles separate, with different user names. They won’t link one to the other. “By using these different accounts to connect with different networks and to gain different information, they are also managing their identities differently in these different spaces,” she added. More privileged teens might have a more lax approach.
On one platform they might behave like a normal 14-year-old, while on another they might be more passive, “presenting what they perceive as an ‘appropriate’ version of themselves,” said Vickery. They will use different language, and be careful not to reveal too much—a form of digital “code-switching,” which is when people switch languages or ways of speaking depending on the situation.
Clark said you can see this in how families use Facebook to talk about immigration. They will do it in Spanish “as a way of determining who should be paying attention.” It’s a way of “self-selection in creating communities online.”
Facebook did not have much to say about the income disparity in Pew’s research. A spokesperson said it was one of several studies that showed the advantage of a free, ad-based service.
And it’s not that Facebook is doing anything in particular to retain these teenagers, who have, in fact, been skeptical of the platform for a longer time than their wealthier counterparts, Clark said.
Using Facebook is “a survival approach,” she said, “but there’s a lot of creativity in terms of how to use the constellation of platforms and technologies that are available in the ways that you need them to be of use to you.”