Skip to navigationSkip to content

A complete guide to Boeing’s current crisis

Daniele Simonelli for Quartz
  • Rosie Spinks
By Rosie Spinks

Quartzy Reporter

Published Last updated on This article is more than 2 years old.

In late April, on Boeing’s first quarterly earnings call after the worldwide 737 Max groundings, an analyst asked an uncharacteristically direct question: “How did this happen?”

It’s a question that many have tried to answer since Ethiopian Air flight 302 crashed in March, just five months after Lion Air flight 610 went down. The crashes killed 346 people, stunned the world, and precipitated a full-blown crisis for one of the US’s most successful companies.

Boeing CEO Dennis Muilenburg responded to the question by invoking a common explanation for aviation disasters. That it was not the result of a single “technical slip or gap,” but rather “a series of events.”

Enrich your perspective. Embolden your work. Become a Quartz member.

Your membership supports our mission to make business better as our team of journalists provide insightful analysis of the global economy and helps you discover new approaches to business. Unlock this story and all of Quartz today.

Membership includes:

Quartz Japanへの登録をご希望の方はこちらから。