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ASH CLOUDS NOT INCLUDED

EU court upholds ruling that airlines must pay customers compensation for flight delays

This article is more than 2 years old.


A link from Daily Telegraph

An EU court has upheld a previous ruling forcing airline carriers to compensate passengers for delays in excess of three hours, unless the delay is caused by “extraordinary” circumstances. The Telegraph notes: “Unfortunately, the definition of ‘extraordinary’ is used to cover most delays, including those caused by bad weather, fog, air traffic control or other strikes, political instability and one-off incidents such as the ash cloud that brought European aviation to a stand-still in 2010.”

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