Skip to navigationSkip to content
STATE OF PLAY

How consulting is casting itself as essential during Covid-19

Daniele Simonelli for Quartz
Published

Advising a company on its corporate strategy over video chat is harder than it looks—as Alex Jung can attest.

Jung, a consultant with Ernst & Young who specializes in life-sciences companies, was presenting research to a client, and it wasn’t going well. “It was a path the CEO did not want to go down,” she said. The CEO thought the approach Jung was outlining was something the company had already tried.

Ordinarily Jung would have realized quickly that the CEO wasn’t happy, and adjusted her approach. But because the session was over online video rather than in person, due to the Covid-19 pandemic, she couldn’t easily read his body language. The result: wasted time and effort for Jung, and more work.

Enrich your perspective. Embolden your work. Become a Quartz member.

Your membership supports a team of global Quartz journalists reporting on the forces shaping our world. We make sense of accelerating change and help you get ahead of it with business news for the next era, not just the next hour. Subscribe to Quartz today.

Membership includes:

こちらは英語版への登録ページです。
Quartz Japanへの登録をご希望の方はこちらから。