Skip to navigationSkip to content

How does UPS live tracking work?

FILE - In this Sept. 23, 2014 file photo, a United Parcel Service (UPS) truck driver enters a company warehouse in Birmingham, Ala. UPS reports quarterly financial results before the market opens on Tuesday, Oct. 27, 2015. (AP Photo/Brynn Anderson, File)
AP Photo/Brynn Anderson
Where in the world is that package?
By Alice Truong
Published Last updated This article is more than 2 years old.

We’ve all been through the frustration of waiting for a package delivery. We keep the tracking number handy in case there is an update on the delivery time. We clear our days so we can work from home, then we’re held hostage until the delivery truck arrives. When we finally step outside in excited anticipation, we see that little “Sorry we missed you” slip. What?

For those who want to break free of this vicious cycle, here’s some welcome news from UPS. In 2016, the company added live tracking to its UPS Air and UPS Worldwide Express packages. The feature  Follow My Delivery makes it easier for tracking packages.

To use this feature, customers will need to create a My Choice account with UPS. Follow My Delivery will display a UPS icon on a live map showing where the package is in real time. Though it’s no guarantee people won’t see that dreaded slip, it does allow them to better plan their days. Yes, it’s OK to step out and grab a bite—just be sure to rush back home when the truck is near.

📬 Kick off each morning with coffee and the Daily Brief (BYO coffee).

By providing your email, you agree to the Quartz Privacy Policy.