Skip to navigationSkip to content
PAYBACK

Overbooked, the game: Can you scheme with fellow passengers to make the airline pay?

REUTERS/Joshua Lott
If they can all stick together, they could make a lot of money.
This article is more than 2 years old.

United’s violent deplaning of a passenger in Chicago has put the airline industry’s business practices under a harsh spotlight—especially the common tactic of overselling seats on a given flight, on the expectation that some passengers won’t show up.

Each airline has its own procedures for resolving the inevitable situation of too many people and not enough seats. In the wake of United’s debacle, some are raising the amount they are willing to pay to inconvenienced passengers.

But what happens if passengers band together to maximize their pay-outs? Play our interactive game to find out:

📬 Kick off each morning with coffee and the Daily Brief (BYO coffee).

By providing your email, you agree to the Quartz Privacy Policy.