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As fintechs make inroads with customers, legacy banks push back | MIT Sloan

By MIT Sloan

Legacy banks take note — and take action — as financial tech startups woo clients with innovative digital products and superior customer serviceRead full story

Comments

  • The incumbents have the advantage. There’s nothing that the neobanks are doing that can’t be copied or even bettered. Banks need to put customers first always.

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