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That major Google outage meant some Nest users couldn’t unlock doors or use the AC

That major Google outage meant some Nest users couldn’t unlock doors or use the AC

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Featured contributions

  • The Internet of things can make our lives easier in many ways. But just like any technology we start to depend on: boy will it hurt when it breaks down.

  • A lot of airtime has been dedicated to discussing whether AI will overthrow humanity like Terminators Skynet. But reality is for some time now, the biggest challenges will be related to technologies breaking down. In this case Google Clouds problems meant that Nest customers couldn't open the doors or

    A lot of airtime has been dedicated to discussing whether AI will overthrow humanity like Terminators Skynet. But reality is for some time now, the biggest challenges will be related to technologies breaking down. In this case Google Clouds problems meant that Nest customers couldn't open the doors or control the thermostats of their smart homes. Ultimately, our social and technological systems need to be decentralised in my opinion in order to raise resilience.

More contributions

  • Our reliance on technology makes life a lot more convenient, when it works. What’s the backup plan when it doesn’t?

  • I am not a Nest customer but I did read up on the architecture. As far as I could tell, the thermostat should continue working on schedule. Changes would have to be done directly on the device and won't get synched tool the app, of course. So turning on the AC from the app won't work but you can walk

    I am not a Nest customer but I did read up on the architecture. As far as I could tell, the thermostat should continue working on schedule. Changes would have to be done directly on the device and won't get synched tool the app, of course. So turning on the AC from the app won't work but you can walk up to the thermostat.

    Outside locks with keypads shouldn't be a problem either unless you've forgotten the pass codes.

    Monitoring cams would be a problem.

    To be honest, this points to choosing products with both network and storage redundancies. With local wifi and storage, temporary cloud or internet issues would not be an issue. This may be the next frontier; highly distributed data networks that take advantage of home systems.

    I should add that I am not a fan of using external electronic doors or even network cams that monitor the interior of homes. Redundancies that don't exist yet notwithstanding, I don't feel the security is up to par.

  • We bought our home with a Nest installed and while I appreciate the modest convenience (change the thermostat while lying in bed!) it’s dependence on connectivity is a nagging worry. It is a microcosm of our new app-enabled lives: it all works swimmingly until it doesn’t.

  • They work the same as non-nest thermostats/locks when not connected. So let's not cry into our Champagne too long please.

  • Really? How about old fashioned key or turn the freaking switch. 😂

  • I first read about Nest doing document review for google and was surprised anyone could trust tech or a company so much that they’d let it literally run their homes. People do love Nest tho, even when sharing theirs w/a strange corporation ... or, until the obvious flaws reveal the fundamental inconvenience and creepiness.

  • The logic of using your smartphone to control your home environment escapes me. Does this mean when cell networks crash because of weather all the smart home people will be shivering in the dark with an unlocked door?

  • The devices still work... I just can't have it detect when I'm away or home based on my mobile device or set the house to cool before I get home in the evening from home, not really sure what the issue is, thousands of non-cloud connected people have the same experience every day.

  • Sorry but this is sensationalism. The Twitter comments about "people" not being able to get into their homes were third-party comments and not in the first person. I rate this article's quality somewhere around those speculative articles about what might be in the next gen tech release.

  • Connecting one's house lock to the cloud is insane to me. Time and time again tech companies have proven themselves both incompetent and entirely unwilling to be held to standards of decency and accountability.

  • Whatever happened to manual override? Remember the red button? The quintessential weapon to kill AI? 😀

  • The Internet of Things needs graceful and safe failure modes.

  • Business continuity and resilience are critical issues for all segments of cloud computing: infrastructure-as-a-service, platform-as-a-service and software-as-a-service. Even the most basic cloud strategies include disaster recovery, pass more and more core applications for business move over to the

    Business continuity and resilience are critical issues for all segments of cloud computing: infrastructure-as-a-service, platform-as-a-service and software-as-a-service. Even the most basic cloud strategies include disaster recovery, pass more and more core applications for business move over to the cloud, tolerances and uptime requirements drive margins of error towards zeros. Every business unit manager knows the impact of downtime, but for the moment the business values still justify the risks to BAU. What needs to be researched and assessed is the vulnerabilities and risks (including security and data breaches) related to downtime.

  • Hahaha hahahah.

  • Maybe part of Google’s plan to kill Nest? “Someone” said they will...

  • Services housed in the cloud are terrific. Until they aren't.

  • Consequences to connectivity, reliance.