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We shopped on Amazon and Jet.com to see which offered a better experience

By Business Insider

Amazon is the one-stop shop to buy everything from fresh groceries to clothes and furniture. Walmart-owned Jet.com sells many of the same products as Amazon, though on a smaller scale. Jet competesRead full story

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  • Shirley Hendricks
    Shirley HendricksSpring Woods High School

    Jet. Com charges a lot extra on two day shipping. I tried them once . I prefer Amazon.com they don't change extra & they deliver very fast . So I like #Amazon the best .

  • Eleanor Li
    Eleanor Li

    Not sure how Jet.com’s logistic works. But I think amazon with its overall platforms has huge impact on e commerce, transportations, retailing and so much more. Better experience isn’t just a better web page. Companies also need to consider after sales services, communications and quality control of the product. Amazon and Walmart are positioned with different strategy. At the end of the day, companies that can keep their customers coming back are the ones that focus on sustainability and all aspect

    Not sure how Jet.com’s logistic works. But I think amazon with its overall platforms has huge impact on e commerce, transportations, retailing and so much more. Better experience isn’t just a better web page. Companies also need to consider after sales services, communications and quality control of the product. Amazon and Walmart are positioned with different strategy. At the end of the day, companies that can keep their customers coming back are the ones that focus on sustainability and all aspect of customer service, managing them in a cost-efficient way.

  • Takuma Kakehi
    Takuma KakehiProduct Manager at Quartz

    I tried several times to switch to Jet.com but none of them was successful. In order to get proper deals, it felt (or just appeared to be) too stressful like when I'm buying cheap flights on Kayak. Amazon Pantry was similar and I avoid it now all the time. In the end, Amazon seemed cheaper for items I needed anyways. Jet.com is still smaller and their strategy and deal structure probably makes sense but I feel their prices have to be significantly lower to disrupt and win the battle against Amazon

    I tried several times to switch to Jet.com but none of them was successful. In order to get proper deals, it felt (or just appeared to be) too stressful like when I'm buying cheap flights on Kayak. Amazon Pantry was similar and I avoid it now all the time. In the end, Amazon seemed cheaper for items I needed anyways. Jet.com is still smaller and their strategy and deal structure probably makes sense but I feel their prices have to be significantly lower to disrupt and win the battle against Amazon.

    I also found couple of similar articles from Business Insider and they seem to favor Jet.com most of times.

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