c-ice-RTX17ONF-Gary Hershorn

Home deliveries are fundamentally changing UPS’s core business

7%

UPS deliveries to American homes increased about 7% in the first quarter of 2017.

Published   |  Photo by Reuters/Gary Hershorn
c-ice-RTX17ONF-Gary Hershorn
7%

But personal deliveries 🏘 go to more addresses and are therefore more expensive for UPS than the more concentrated, business-to-business deliveries 🏢.

c-ice-RTX17ONF-Gary Hershorn
7%

On top of the extra costs, online commerce is making physical stores go bankrupt, further reducing the number of corporate clients for UPS.

c-ice-RTX17ONF-Gary Hershorn
7%

To cut costs, UPS wants to automate up to 35 hubs 🤖. It also raised rates and started delivering on Saturdays.

c-auto-RTXVSR0-Frank Polich

Reuters/Frank Polich

Published

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