I run solo, dedicated route, between SLC UT & Denver CO now but I cut my teeth OTR between 2005 & 2009. I’ve hauled dry van, reefer, hazmat tanker, flatbed, & heavy double pneumatic tankers.
I’ve seen many changes...some good, some bad, some downright horrid.
Maybe...just possibly... giving the accused a venue to explain their side might help....
Adding commonality is one thing. Establishing or maintaining civility is another .