The office is the ideal place for collaboration. Everything else can be done from anywhere. Managers: it’s time to let employees do individual work wherever and whenever they choose.
It’s hard to be good at your job if you’re bad at responding. Email is not household clutter and you’re not Marie Kondo. Ping!
Yes, your inbox is full of other people’s priorities. But I wrote this article to explain why your priorities should include other people and their priorities.
My picks for the 3 most annoying sentences in organizational life:
(1) That’s not what my experience has shown
(2) That’s not the way we’ve always done it
(3) That will never work here
When people are resistant to new ideas, I’ve learned that it’s more effective to lead with obvious insights. Once you validate some intuitions, you earn the legitimacy to challenge others. I wrote this article to explain how...
Productivity isn’t a virtue. It’s a means to an end. It’s only virtuous if the end is worthy.
Don’t worship at the altar of hustle. Don’t boast about grit. Strive to be productive in generosity, creativity, and integrity.
Workplaces have open secrets because of diffusion of responsibility: if everyone knows about a problem, no one feels personally responsible for speaking up.
If you see something everyone sees, say something anyway
No, getting a lot of email isn’t an excuse for not replying. It’s a small act of incivility.
What’s next? “Sorry, I can’t say hi in the hallways anymore—there are just too many people trying to greet me.”
Get organized. Engage on email. Show you care.
And set boundaries. You don’t have to answer every email, especially if it’s a disrespectful note from a stranger. But in general, a brief reply is kinder than none at all.
RIP Herb Kelleher of Southwest Airlines, who was shining proof that you don’t have to check your heart—or your sense of humor—at the office door
I have three criteria for a good leadership book: (a) introduce original ideas, (b) back them with evidence and experience, (c) make them engaging. My top 19 picks to start 2019 explore how to improve work, find courage, fuel innovation, and understand the past and future of humanity.
Hey leaders: people aren’t the most important resource in your company. People *are* your company.
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