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How to keep bias out of the hiring process

Gosia Herba
Blind ambition.
  • Oliver Staley
By Oliver Staley

Culture & lifestyle editor

This article is more than 2 years old.

By now, most employers are in tune with the importance of a diverse and inclusive workplace. There’s evidence that teams with a broader range of experiences and perspectives perform better, and diverse businesses are more likely to understand the needs of a wider range of customers and clients.

But companies that are growing fast often haven’t been deliberate about their hiring structures, and frequently end up with a system that allows unconscious biases to flourish.

Jonathan Segal, a lawyer who speaks and writes about biased hiring, says, most CEOs understand the concept of unconscious bias, they just don’t believe it happens at their company. But it’s probably there, starting with the hiring process itself.

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