Silvina Moschini is in the business of remote work. As the founder of SheWorks!, a digital platform focused on remote working opportunities for women, and president of TransparentBusiness, a remote workforce management company, her entire career has focused on running remote teams.
So Moschini says she was shocked recently when a longtime, treasured colleague came to her with the news that she wanted to resign. Why had her employee not felt compelled to say anything? “I told her that I would be sad if she leaves, but I am even sadder that she didn’t bring the topic to me, and that she had to go through all this stress to tell me she wants to leave.” Her colleague was upset by a leadership change that had happened in the organization, and didn’t want to be seen as undermining her manager. They worked things out.
Even the most thoughtfully designed distributed workforce can have hiccups when it comes to dealing with tensions and conflict, from identifying it when it happens, to dealing with it quickly.