Dutt’s complaint comes soon after Twitter was summoned by a panel of the Indian parliament over allegations that it is biased against the right wing. Dorsey, who failed to attend an earlier hearing, is due to appear before the panel on Feb. 25.

A day after Dutt initially posted the email to Twitter, she tweeted again to say she had filed an official complaint with the Delhi police, and that she continued to receive abusive messages. She urged other police departments to intervene in her case.

India’s National Commission of Women has urged speedy investigation of the threats Dutt has faced. Amarinder Singh, the chief minister of Punjab, has voiced his support for her, and said he had directed the state’s police to “put an end to this vile trolling.”

However, no such statements have been made by Twitter.

“If we identify a Tweet that violates the Twitter Rules, there are a range of enforcement options we may pursue. These include requiring a user to delete a Tweet, and/or being temporarily locked out of their account before they can Tweet again,” a spokeswoman for Twitter told Reuters about the incident. But no authority from Twitter, least of all Dorsey, seems to have commented on Dutt’s serious allegations that the platform has turned a blind eye to harassment and threats.

Twitter did not immediately respond to queries; this piece will be updated as and when a response is received.

A striking contrast

When Maggie Haberman, a journalist for The New York Times, wrote an article last June about why she had decided to tweet less—in part because she faced “viciousness” and “toxic partisan anger” on it, Dorsey responded with an entire thread of comments, acknowledging her critiques as “fair,” and acknowledging how much work Twitter still has to do.

Dorsey’s reason for responding to Haberman and not Dutt cannot credibly be one of prominence: the former has just over a million followers, and the latter almost seven million. It also cannot be about the urgency of the critique: Dutt’s complaint, unlike Haberman’s, raises issues of serious threats to personal safety.

Dutt’s tweets have also sparked responses from other Indian women, many of whom have similar complaints and thoughts about Twitter. If Dorsey’s public response to Dutt is silence, what can Indian women—ones who don’t have millions of followers, no less—expect to think about how much Twitter prioritises their safety?

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