Mastercard $MA announced a series of leadership changes on Tuesday, naming regional president Ling Hai as its next CFO and creating a new executive role for outgoing CFO Sachin Mehra as part of a broader reorganization of its senior team.
All changes are scheduled to take effect on Aug. 3. In his new capacity as CFO, Ling Hai — who currently oversees Mastercard's operations spanning Asia Pacific, Europe, the Middle East and Africa — is expected to draw on his background in international markets, familiarity with the company's products, and what Mastercard described as a commercial mindset.
Mehra's new title will be chief business officer, a position created specifically for this reorganization. His portfolio will span country-level operations worldwide, and Mastercard said it will also fold in sales enablement, global partnerships and digital commercialization, consolidating those functions beneath a single leadership structure.
Several other executives are also shifting roles. Linda Kirkpatrick, currently president of the Americas, will become chief services officer, succeeding Craig Vosburg. Dimi Dosis, president of Eastern Europe, Middle East and Africa, will take on the role of chief commercial payments officer, leading commercial and new payment flows, succeeding Raj Seshadri. Jorn Lambert, chief product officer, will continue leading consumer payments.
Vosburg's new role will be vice chair, with duties that include representing the company as a global ambassador and working alongside regional teams to cultivate relationships with senior stakeholders. Seshadri is moving into an advisory capacity, reporting directly to the CEO and concentrating on high-level client relationships, partnerships, and areas the company considers strategically important going forward. Tim Murphy, vice chair, will retire from Mastercard in October, the company said.
CEO Michael Miebach said the moves are designed to bring the company's leadership closer to its customers. "These leadership updates build on our strategy by aligning our team to that opportunity — strengthening execution, advancing a more connected customer experience and positioning the company for our continued growth," Miebach said in a statement.
Taken together, the moves reflect an effort to pull customer-oriented functions into a more cohesive operating model, with Mastercard framing the overhaul as a way to sharpen how it serves clients and holds itself accountable across different regions.