J.D. Power assessed passenger scores for things like quality of facilities and staff interactions
Often, going to the airport can be a hassle. But sometimes things go pretty smoothly: Security’s a breeze, your plane is on time, the facilities are clean, your pre-boarding meal is yummy. It all adds up to a pretty satisfactory experience. J.D. Power surveyed thousands of airport passengers and used the results to compile a ranking of the most satisfying airports among the largest ones in the country.
Click through to see which “mega” airports people liked the best.
The Massachusetts airport scored a 591 on the survey out of 1,000 possible points. It enplaned just under 20 million passengers last year, according to the Federal Aviation Administration.
The Florida airport scored a 593 on the survey out of 1,000 possible points. It enplaned just over 17 million passengers last year, according to the Federal Aviation Administration.
The Florida airport scored a 596 on the survey out of 1,000 possible points. It enplaned just over 28 million passengers last year, according to the Federal Aviation Administration.
The California airport scored a 611 on the survey out of 1,000 possible points. It enplaned just over 24 million passengers last year, according to the Federal Aviation Administration.
The Nevada airport scored a 611 on the survey out of 1,000 possible points. It enplaned just under 28 million passengers last year, according to the Federal Aviation Administration.
The Texas airport scored a 623 on the survey out of 1,000 possible points. It enplaned just over 39 million passengers last year, according to the Federal Aviation Administration.
The New York airport scored a 628 on the survey out of 1,000 possible points. It enplaned just under 31 million passengers last year, according to the Federal Aviation Administration.
The Arizona airport scored a 633 on the survey out of 1,000 possible points. It enplaned just under 24 million passengers last year, according to the Federal Aviation Administration.
The Michigan airport scored a 643 on the survey out of 1,000 possible points. It enplaned just over 15 million passengers last year, according to the Federal Aviation Administration.
The Minnesota airport scored a 671 on the survey out of 1,000 possible points. It enplaned just over 17 million passengers last year, according to the Federal Aviation Administration.
