Whoop is adding live, on-demand video consultations with licensed clinicians directly inside its app, the company said on Friday, as part of a broader set of health and AI feature updates.
Users in the United States can expect the video consultation option to arrive this summer, though it will carry a separate fee beyond what members already pay, CNBC reported. Pricing details will be made available when the feature goes live, the company said. Most other new features announced Friday are included in the existing membership price.
When a member initiates a consultation, the clinician will have access to device-collected biometric data alongside blood work and medical history, where those records exist. The company's position, communicated to CNBC by a spokesperson, is that the consultations are meant to work alongside whatever care a member already receives and are not intended as a substitute for a primary physician or emergency services. Questions about whether clinicians using the platform could issue prescriptions went unanswered, with Whoop declining to address the topic.
"As our data and coaching insights have become more advanced and personalized, the next step is giving members access to a comprehensive understanding of their overall health," Whoop CEO Will Ahmed told CNBC.
Alongside the clinician access feature, Whoop announced a partnership with health records company HealthEx that will allow members to sync their electronic health records — including diagnoses, medications, and procedures — directly within the app.
The company also announced two AI updates: My Memory and Proactive Check-ins. My Memory gives members a central place to view and manage personal context that shapes Whoop's AI coaching layer. Proactive Check-ins use that stored context to surface timely recommendations, such as prioritizing sleep before a key event or adjusting training around travel.
Whoop also redesigned its Journal feature, allowing members to log behaviors, supplements, and life events by voice or text. A new Behavior Trends feature shows how those logged habits influence recovery scores over time.
"Whoop is a membership, and we take that seriously," said Ed Baker, Whoop's chief product officer, in a statement. "These upcoming features are some of the most meaningful we've ever built, from bringing clinician support directly into the app to advancing our AI coaching to be more personal and actionable than ever."
The announcements come from a company that counts over 2.5 million members worldwide and secured a $575 million investment in March, a round that pushed its valuation to $10.1 billion.