Skip to navigationSkip to content

Hotels tweak their model and mission to survive the pandemic

Wythe Hotel
Pandemic refuge.
  • Anne Quito
By Anne Quito

Design and architecture reporter


The coronavirus has brought nothing but bad news for the hotel industry. With business and holiday travel virtually grinding to a halt, a recent McKinsey report suggests most properties won’t see regular occupancy rates until 2023.

Many luxury properties with high overhead expenses first responded to the pandemic by completely shutting their doors. Others offered free lodging and meals to first responders. Now hotels are at the stage where they’re once again trying to attract paying guests. That means drawing from the lessons of the initial Covid-19 wave to keep patrons safe while experimenting with new revenue-generating models—and re-evaluating their purpose of the hospitality industry in the process.

Safety as the first amenity

Enrich your perspective. Embolden your work. Become a Quartz member.

Your membership supports a team of global Quartz journalists reporting on the forces shaping our world. We make sense of accelerating change and help you get ahead of it with business news for the next era, not just the next hour. Subscribe to Quartz today.

Membership includes:

Quartz Japanへの登録をご希望の方はこちらから。