You only wish you could be this much of a jerk on social media.
Comedians Ben Palmer and Nick Price have taken to Facebook pretending to be a customer service representative who tells off incensed customers of companies like Arby’s, eBay, and Chipotle.
Using the alias “Customer Service,” a generic profile photo of a woman wearing a headset, and the passive-aggressive mantra “Hope that helps,” the two go around to brands’ public pages to blast users with rage, exasperation, and absurd hypotheticals. Their aim is to provide some catharsis to real customer support reps forced to deal with rude complainers all day, Palmer told Co.Create last week. See some of our favorite exchanges below.
At least one brand has caught on to Price and Palmer, but for now they aren’t showing signs of slowing down.