
Commuting in Africa’s major cities is a daily hassle for millions of people where public transport systems are underdeveloped and typically overwhelmed by the fast-growing number of urban dwellers. For Nairobi’s colorful matatus, the local privately-owned buses which carry masses of people everyday across the city, the ubiquitous anarchy makes the hassle even more torturous for commuters. But from the anarchy and chaos, bus operators generate profits from an informal but vital system which they can adapt to suit their needs.
