A software fault that can cause dashboard displays to go blank while a vehicle is in motion has prompted a recall of 144,049 vehicles in the U.S., according to a Friday announcement from the U.S. National Highway Traffic Safety Administration.
The infotainment control unit in certain 2024–2026 models can reset while the vehicle is in motion, causing the instrument panel to go blank
Bloomberg / Getty Images
A software fault that can cause dashboard displays to go blank while a vehicle is in motion has prompted a recall of 144,049 vehicles in the U.S., according to a Friday announcement from the U.S. National Highway Traffic Safety Administration.
Among the affected vehicles are certain AMG GT, C-Class, E-Class, SL, CLE, and GLC models from the 2024 through 2026 model years, NHTSA said. When the infotainment control unit resets unexpectedly during driving, the instrument panel display loses power entirely — a problem rooted in the unit's role in handling navigation and multimedia functions.
The fix will be carried out at no cost, with authorized service centers performing a software update to the infotainment control unit.
The action is the second significant Mercedes-Benz recall in recent months. The automaker earlier recalled about 24,000 vehicles over a driveshaft defect that could cause a sudden and complete loss of propulsion in certain 2018–2020 E-Class and S-Class 4MATIC models, with no prior warning to the driver. In that case, dealers were instructed to replace faulty driveshafts at no cost.
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