Steve is known for helping clients in a broad range of industries worldwide to transform their business models and consumer-facing activities. He is a leader in implementing complex business and technology solutions that drive improved performance. He leads IBM’s Consumer Industry which includes retail, consumer products, and wholesale distribution. His organization is responsible for serving clients by defining industry strategy, creating thought leadership, developing offerings and industry solutions, growing industry subject matter expertise, building delivery capabilities and capacity, advancing client relationships, and supporting business development teams. Steve has 20+ years experience in the consulting industry serving clients and managing global and domestic practices. Most recently he was Vice President and General Manager of Global Commercial Sales for CSC. In the past he led key IBM practices, including the company’s Global Smarter Commerce and Growth Markets Application Innovation businesses. He began his career in store management at Sears, Roebuck & Co. then entered consulting with Ernst & Young.