In fact, in spite of my best efforts as a beauty writer armed with a Rolodex of dermatologists to treat me, my skin is still covered in cystic acne, hyperpigmentation, and scars. Does Glossier work? I can’t answer that question. Three weeks into using Glossier Solution, Glossier Milky Jelly Cleanser, and Glossier Priming Moisturizer, I look exactly the same. The products did what they were supposed to do: the Solution exfoliated, the Milky Jelly cleansed, and the Moisturizer hydrated. The problem was me: I never had Instagram-ready skin in the first place, and products designed for the genetically gifted won’t transform the rest of us.

Which is why when a product finally “works” on my skin, I want to know exactly why it works—because it happens so infrequently. Sure, beauty brands need to protect their formulations. But in cases like Glossier, it comes at a disadvantage to consumers with serious skin issues to address—and a lifelong quest to address them.

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