Truecaller believes that the Indian government’s initiatives to tackle harassment may also be partly responsible for the increased reports to police. “There’s been a major shift in the approachability of the police, and there are several helplines for women to call and report,” Lindsey LaMont, Truecaller’s global brand manager, told Quartz. “I think this has made a big difference.” In October, as #MeToo gripped India, the country’s National Commission for Women launched helplines and a dedicated email address to field harassment complaints.

It is important to note, however, that Truecaller’s survey—of which around 97% of respondents come from the highest socioeconomic classification group in India—cannot at all be considered nationally representative. “One of their criteria for targeting respondents is that they need to be using Truecaller, which is in itself a very limited sample set,” said Ambika Tandon, a policy officer who researches gender and tech issues for the think tank Centre for Internet and Society.

Indian women of lower socioeconomic strata, Tandon suggested, would be more likely to respond to harassment “by going offline or not accessing mobile phones at all, because they don’t have the kinds of support structures that would exist for communities where there is a larger level of access or skill.”

Tandon also cautioned against the survey’s clubbing together of different ways that women are taking action against harassment, for example, by including steps like ignoring calls or blocking numbers next to filing police complaints. This conflation, she said, could risk being seen as similar to instances of law enforcement bias, in which police sometimes tell women to simply block harassers’ numbers—while “not dealing with (the complaint) as rigorously as they would with a physical harassment complaint.”

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