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Quotable: New Starbucks CEO must reconcile with workers

“His [Narasimhan’s] number one task is kind of mending the fences and building the bridges,” —Stephen Zagor, principal, Steve Zagor & Associates.

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One more thing: Howard Schultz will be grilled by Congress

“A multi-billion dollar corporation like Starbucks cannot continue to break federal labor law with impunity. The time has come to hold Starbucks and Mr. Schultz accountable,” senator Bernie Sanders tweeted on Mar. 1, when he called for a vote to subpoena ex-chief Schultz to testify in front of the Senate Committee on Health, Education, Labor and Pensions in an upcoming hearing on Starbucks’ compliance with labor laws.

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Schultz agreed to participate a day before the vote took place. He’ll “provide a deeper understanding of our culture and priorities,” Starbucks’ general counsel Zabrina Jenkins said in a letter.

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