United Airlines flights are perfectly fine, United's CEO says

A string of headline-grabbing incidents has the company trying to reassure passengers

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United Airlines CEO Scott Kirby
United Airlines CEO Scott Kirby
Photo: Chip Somodevilla (Getty Images)

You may have heard some scary things about United Airlines flights recently. Well, United CEO Scott Kirby hopes those off-putting headlines don’t stop you from experiencing the pleasure of being one of his company’s passengers.

“Unfortunately, in the past few weeks, our airline has experienced a number of incidents that are reminders of the importance of safety,” he wrote in a memo to customers reported by The Associated Press. “While they are all unrelated, I want you to know that these incidents have our attention and have sharpened our focus.”

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On Friday, a United flight landed in Oregon with a panel missing on its underside near the wing after flying from San Francisco. The carrier and the Federal Aviation Administration are investigating. The incident comes after a week of safety incidents on United planes in the week or so prior, including:

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There were no injuries reported in any of the incidents, but given the billion-dollar fears unleashed by the Alaska Airlines door plug blowout in January, anxieties are still running high.

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Kirby said that United has added an extra day of pilot training to its corporate calendar and is looking into what keeps happening with its flights.

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