Whatever Walt Mossberg’s next adventure may be, tech journalism owes him everythingByJean-Louis Gassée
The Windows Phone failure was easily preventable, but Microsoft’s culture made it unavoidableByJean-Louis Gassée
United Airlines needs a corporate culture that puts customers at the center of everythingByJean-Louis Gassée
US healthcare won’t be fixed until politicians stop treating it like an ordinary commodityByJean-Louis Gassée
